Technomad active electronic products (e.g. the Schedulon, PowerChiton, DragonFly, Microphones, and other non-loudspeaker products) are warrantied for one year from date of purchase against defects in manufacture. Also covered by this one year warranty are any active components of Turnkey PA systems (iPA, mPA, rPA systems), specifically: amplifiers, mixers, CD players, wireless mics, etc.Technomad passive loudspeakers and subwoofers (e.g. Vernal, Vienna, Paris, Noho, Soho, Berlin, Cairo, Chicago, Oslo) are warrantied as described below (“10/5/2 year warranty”). Also covered by this warranty are any loudspeakers / subwoofers sold as part of a Turnkey PA system (iPA, mPA, rPA models).
< Beginning 10/5/2 warranty >
Technomad warrants all materials and workmanship as follows:
– The molded plastic loudspeaker body and lid will be warranted for a total of ten years
– All exterior cabinet hardware (catches, strikes, D-rings, and handles) will be warranted for a total of five years.
– All electronic components (wiring, connectors, crossover, speaker drivers, and switches) will be warranted for a total of two years against manufacturing defects.
Failure of any electronic speaker component due to excessive input signal (including but not limited to voice-coil burn-out) is not covered by this warranty. If any defects are found in the materials or workmanship during the applicable warranty period, Technomad, at its option, will repair or replace the product.
<End 10/5/2 warranty>
Other Warranty Notes:
Service and repairs of Technomad products are to be performed ONLY at the factory (see below) unless otherwise authorized IN ADVANCE by the Technomad Service Department. Unauthorized service, repairs or modifications will void this warranty.
To obtain factory service: 1. Call Technomad at 1.800.464.7757 (international 617.275.8898), 9AM to 5PM
EST, Monday through Friday to obtain a Return Authorization number (RA). Products returned not displaying a RA number on the outside of the carton will be refused. Securely package the Technomad product and ship to Technomad at the address provided on your Return Authorization. Note: Technomad does not pay for product shipping, and shipping collect packages will be refused.
Upon receipt of the product, Technomad technicians will evaluate the item and determine if the defect/malfunction is covered by warranty. If the defect IS covered, we will repair and return the product to you via ground service at no charge (North America only – off-continent customers must pay shipping all return shipping and duty charges). If the defect/malfunction is determined not to be covered by warranty, we will contact you with a repair estimate. Upon your approval, we will repair the product and return it to you at your expense.
Products are warranted for use by Military / Government applications ONLY if purchased through Technomad-authorized military sales channels (directly from Technomad, or a pre-approved military sales partner). Commercial Technomad dealers are specifically prohibited from selling to Military / Government customers, and any Technomad products sold in violation of this policy will not be covered
by any Technomad warranty.