USA/Canada
Only: 2/10 Net 30 terms can be established by filling out the online dealer
application and pending approval by the Technomad credit department.
International
Orders: all international orders must be prepaid via wire transfer. No
letters of credit.
International
Orders: all international orders are shipped 'Ex-Factory' - freight, duty,
taxes, and any applicable fees collect.
Net
30 Terms can and will be revoked if a dealer is late with payments on
Net 30 invoices. Technomad may change a dealer's payment terms at
any time at its sole discretion.
Custom
products - including custom terminated loudspeakers or loudspeakers manufacturered
in colors other than black (black or white for Vernal loudspeakers) -
must be pre-paid in full before they are put into the Technomad production
schedule. Custom orders are not refundable.
Technomad
accepts company checks for Net 30 payments as well as wire transfers and
credit cards.
If
Technomad chooses to accept credit card payment for an order, customer's
card will be charged when order is placed (thereby confirming order in
Technomad production schedule).
Any
quick-pay (i.e. 1-10 net 30) discounts do not apply to credit card payments,
opening orders, or international orders.
Commercial
dealers are prohibited from selling to Military or Government customers.
Dealers who sell to military or government customers will be terminated
without notice.
Return Policies
Technomad will accept returns on orders ONLY under the following conditions:
The
return must be requested within 10 days of shipment.
The return must be pre-approved, and accompanied by an RMA Form issued by
Technomad. Shipments without a pre-issued RMA number and form will be refused.
A
minimum 10% restock fee will be applied to any returned shipment.
Returns are not accepted on custom orders, i.e. non-black colors (or non
black or white for the Vernal), custom termination, etc...
Goods
must be returned in like new condition, with all original packaging and
documentation. Any goods returned in used condition will incurr charges
above the standard restock fee of 10% to cover the costs of refurbishment.
Returns
are not accepted on international orders.
To
obtain an RMA Form, call Technomad Sales at 800.464.7757 , or Email Technomad